Supporting You, Our Valued
Customer
As an XHeader user, your ongoing enjoyment of our
software is very important to us. We recognize that what might seem straightforward to one user may be quite the
opposite to another, and so we are committed to helping you every step of the way.
To this end, we have made
available a number of support resources, listed below that will hopefully be of use to you as you familiarize
yourself with the XHeader software:
1) Quick Start Tutorials (available online)
These two tutorials show you step-by-step how to get
started using the XHeader (and XHeaderPro) software. In a matter of minutes you'll know all you need to know
:-)
2) XHeader Manual - 130 pages (online version / PDF version)
The full manual goes into a full and detailed explanation
of each and every one of XHeader's feature-set. This help documentation is also at your fingertips throughout the
software itself (see below for more).
3) Contextual help, within the XHeader software
itself
At any point, when using the XHeader software on your
computer, you may access the full manual locally, by simply pressing the "F1" key on your keyboard. Helpfully, the
manual will open right at the specific page corresponding to the screen you are looking at, there and
then.
4) Frequently-asked Questions (link to XHeader FAQ)
The XHeader FAQ is full of the questions we get asked
more often that anything else, so it's a great place to go to quickly see whether your question has already been
answered. This can save valuable time if you are struggling with any aspect of the software. Click the FAQ
link above to jump to the FAQ page at any time.
5) The XSitePro Forum (link to XSitePro Forum)
The XSitePro forum is full of people who, just like you,
have grabbed their own copy of XHeader - so it's a great place to find answers to questions and to get some ideas
for using XHeader productively. The quickest way to find what you're looking for in the forum is to conduct a
search.
6) XHeader Support Ticket
System
If none of the support resources above can help you
answer your question, or solve your problem, then feel free to submit a support ticket to our knowledgeable team
here at XHeader. Tickets are answered within 24 hours of being submitted during working days (Monday to Friday).
Tickets submitted after Thursday evening may not be answered until the following Monday.
Please note that ticket system support is only available
to XHeaderPro users.
To submit a support ticket request, click the button
below:
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